Hawaii Alaska Florida South Carolina Georgia Alabama North Carolina Tennessee RI Rhode Island CT Connecticut MA Massachusetts Maine NH New Hampshire VT Vermont New York NJ New Jersey DE Delaware MD Maryland West Virginia Ohio Michigan Arizona Nevada Utah Colorado New Mexico South Dakota Iowa Indiana Illinois Minnesota Wisconsin Missouri Louisiana Virginia DC Washington DC Idaho California North Dakota Washington Oregon Montana Wyoming Nebraska Kansas Oklahoma Pennsylvania Kentucky Mississippi Arkansas Texas Get a Free QuoteĪpplying for a VA loan can be a complicated process. By 2019 Quicken became the first lender to offer eClosings in all 50 states. Further adding to its online arsenal Quicken introduced its eClosing program in 2017, allowing borrowers to close a mortgage loan one of three ways: an electronic hybrid closing, an electronic notarization, or a remote notarization. A pioneer in web and mobile-based tools, the company makes it easy to apply for either a purchase or refinance loan on its website, through its mobile portal Rocket Mortgage, or by phone if customers so choose. Quicken has also spent a lot of time developing its online presence. Power’s 2019 Primary Mortgage Origination Customer Satisfaction Study. In fact, the company is one of the few in the mortgage landscape to receive an “Among the Best” rating in J.D. When it comes to customer satisfaction, Quicken is better than most mortgage providers. A potential downside for certain customers are the lender’s lack of physical locations. The two big things Quicken has going for it is its excellent customer service and outstanding online tools.
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